Outsource Inbound Calls

The decision to outsource inbound calls is usually based on a number of factors. A reduction in the number of resources, the desire to reduce the amount of time employees spend on the phone or getting back to your core competencies are often contributing factors. Whether your company is looking for a fully staffed call center or an automated 24 hours, seven days a week system, Biscayne Marketing is the solution if you choose to outsource your inbound calls.

There are many benefits of outsourcing your inbound calls to Biscayne Marketing. Our expertise in a variety of industries and our full range of services can support the following:

• New customer acquisition – We can help to expand your customer base by leaving your new customer with a terrific first impression of your company.
• Customer Service – When your customers speak with our highly trained Customer Service Representatives, it’s as if they are speaking with you.
• Direct response – We can help to increase the profitability of your campaigns.
• Upsell and cross-sell – We’ll help develop customer call patterns in order to increase sales opportunities.

Additional Reasons to Outsource Inbound Calls to Biscayne Marketing

Our full-service inbound customer service programs are easily managed and very cost effective. If you are currently diverting valuable resources such at time, personnel and money to your current inbound calls, choose to outsource those inbound calls to Biscayne Marketing makes sound business sense. We have the capacity and capability of providing your company with the flexible program you need to capitalize on our experience. Our proven track-record will increase customer satisfaction by reducing hold times and supplying accurate information quickly.

Increase Your Company’s ROI by Outsourcing Your Inbound Calls

You probably hired your sales and marketing employees for reasons other than their ability to take phone calls. By outsourcing your inbound calls to Biscayne Marketing, you’ll be able to free up your employees to do what they do best. Our efficient and cost-effective call centers use state-of-the-art technology and cutting-edge software to support your sales and marketing staff.

Request More Information Regarding Outbound Call Center

Biscayne Marketing can meet all of your outbound call center needs. We have the best capabilities in the business. Call 561-994-6445 or send an email today to get started.